Book GP Consultations, Order Repeat Prescriptions, or view your Medical Records and Test Results online here
About accessing GP Online Services
Most of our patients over 16 can now see new information added to their health record. This includes notes from your GP appointments, test results, medications, and letters from hospitals added to your record since 31 10 2023.
You can view this via the above link SystmOnline, the NHS App, NHS website, or another GP online app you use. If you dont want to see your record, speak to your GP. You can visit www.nhs.uk/gp-record for more information.
SystmOnline Access
Our secure online appointments system allows you to book a telephone consultation or a face-to-face appointment with your registered doctor. It is a simple and easy way to book appointments and is especially useful when the telephone lines are busy, or the Practice is closed. The service offers a simple system that makes it easy for you to book, view or cancel appointments online 24 hours a day, seven days a week. Currently, only face to face surgery appointments and telephone appointments with your registered doctor are available to book through SystmOnline. However, other appointment types may be introduced in the future.
Online repeat prescription requests provide our patients with access to repeat medication requests online 24 hours a day, seven days a week. We ask that patients request their repeat prescriptions one week before their medication is due to run out.
As of the 31st March 2023, you can also view your medical records online.
How to register to use GP Online Services
Before you can start using our online system, you need to register for the service in person at the surgery, and you will be given a username and password. Please remember to bring some form of ID with you, such as your passport, driving Licence or birth certificate. This is because we are now required by the Care Quality Commission (CQC) to check patient IDs before providing patients with access to our online system.
Information for Parents or Guardians of children under 11 years of age
You may request a username and password on behalf of the child or children for which you have parental responsibility. Please note that ID for the child(ren) will need to be provided. In some cases, we may for evidence of parental responsibility. Please also note that access to full medical records is available for aged 16+.
Information Security
All personal information held on Appointments Online and Patient Access is protected using the highest internet security standards.
You will not be able to use the system on behalf of another adult. We recommend keeping your password secret and not allowing anyone else to access your account.
Still have questions?
Should you have any questions or comments about using this facility, please contact reception staff at the Practice, and we will do our best to help.
Online Training
Registering and updating your details in the SystmOnline on web application - YouTube
Booking and Cancelling Appointments in SystmOnline web application - YouTube
Ordering repeat prescriptions in the SystmOnline web application - YouTube
Abbreviations you may find in your health records - NHS App help and support - NHS (www.nhs.uk)