e-Consult is a brand new online service using digital technology to bring choice to patients who want to consult online, and in many cases avoiding the need to visit their GP practice altogether, saving time and a journey.
Patients who submit their symptoms online will get a response within 48 hours when submitted Mon-Fri. This could be advice, directed to other support such as the pharmacy or booked in for an appointment if necessary. The service also offers around the clock NHS self-help information, signposting to services, and a symptom checker. Patients can also request prescriptions and test results, referral letters and medical reports.