Update from the 1st October 2025
Swanage Medical Practice is now using SystmConnect instead of eConsult forms.
Systmconnect is an online consultation platform that allows patients to communicate with us by enabling patients to request medical advice and FIT note requests, accessing care without needing to visit the surgery in person.
Patients can use the service through a smartphone app or website and patients can submit requests for new or existing health conditions or FIT note requests.
SystmConnect helps us manage demand and improve access to our services and is available 8am - 6.30pm Monday - Friday (excluding all UK bank holidays).
We aim to reply to you within 24 hours via your preferred communication method
Our out of hours service
If you are unwell in the evening, overnight or at the weekend or during a UK Bank Holiday, visit 111.nhs.uk for urgent medical advice for people aged 5 and over only. Call NHS 111 if you have an urgent medical problem but aren't sure what to do. Please note that the 111 call back service is very busy.
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.
Issues of community interest
The following areas have been highlighted by our Patient Participation Group (PPG):
Friends and Family Test
The Friends & Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.
Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
To submit feedback on local health services please visit our Feedback page.